Namecheap Reviews

Namecheap has a detailed refund policy for its various services. For domain name registrations, they offer a 5-day money-back guarantee. However, domain registrations and renewals are generally final. In some cases, a refund may be provided if there is a valid reason for requesting a new domain name cancellation within 5 days (120 hours) after registration.

For web hosting services, Namecheap offers a 30-day money-back guarantee on new purchases of Shared, Reseller, VPS Hosting, and Dedicated servers. Renewals of hosting services may be refundable if the hosting package is cancelled within 48 hours after renewal. In other cases, a prorated refund may be provided upon consideration.

SSL Certificates come with a 15-day refund policy after certificate activation. Certificates which are not yet activated can be cancelled and refunded within 90 days of purchase.

Purchases made using Namecheap account funds can only be refunded as account credit. Purchases made by credit card and PayPal may be refundable to the original source of payment. Refunds are not possible for cryptocurrency deposits.

As for the shipping policy, Namecheap is a digital service provider and does not seem to have a physical shipping policy. All services are delivered digitally.

Please note that this information is based on the policies stated on the Namecheap website and may be subject to change. For the most accurate and up-to-date information, it's best to check their official website or contact their customer service directly.

Namecheap is a web hosting and domain registration company that offers a wide range of products and services. These include domain registration, web hosting, SSL certificates, email hosting, and website builder tools. Namecheap supports over 1,500 top-level domains (TLDs), one of the highest of any domain registrar. It offers shared or dedicated cloud hosting services and complimentary services like a content delivery network (CDN), and a VPN. Its hosting plans include free automatic SSL installation, a free website builder, domain name and privacy protection, and unmetered bandwidth. Namecheap also offers domain names from as low as $0.99 and has various promotional offers across its product range, including up to 90% off on certain products and services. They also offer free trials on their most creative business tools, and up to 90% off arts and tech domains. Namecheap is known for its competitive prices and world-beating customer support.

Namecheap.com accepts several payment methods for domain registrations. These include direct payments with Visa, MasterCard, Discover, and American Express. Additionally, payments can be made through PayPal, which allows for the use of most credit cards. Cryptocurrency payments are also accepted. However, to pay with cryptocurrency, funds must first be deposited into the Namecheap account, and these funds can then be used for domain registration or other purchases. There is a minimum deposit amount of $5.00 for deposits made with credit cards or PayPal and $1.00 for those made with cryptocurrency. The maximum deposit amount for all payment methods is $100,000.00. Funds added using cryptocurrency should appear in the account within 1 hour, but in rare cases, it may take up to 24 hours. If a payment has been made using the wrong method, it is possible to switch it by adding an amount equal to the one charged for the recent order to the Namecheap account balance using the desired payment method. Then, the Billing/Sales department can be contacted to issue a refund for the initial order, and the deposited amount will be deducted to cover the cost of the order. If the payment was made with a credit or debit card, the amount should return to the balance within 2-10 business days. If PayPal was used, the refund will be almost instant if the PayPal balance was used, but it may take up to 30 days if a card attached to the PayPal account was used. It is also possible to set up a card as the primary default card to charge first when automatic renewal is enabled.

Namecheap.com offers a wide range of domain registration services. The cost of domain registration varies depending on the top-level domain (TLD). For instance, generic TLDs like .COM, .ORG, and .NET cost between $10 and $15 per year. Uncommon, premium TLDs like .IO and .AI cost between $30-$80 yearly. Namecheap also offers hosting plans ranging from $4 to $81 monthly. They often have promotions such as 15% off for .net, 57% off for .com, and 31% off for .org. These deals are usually for the first 1-3 years but revert to the original cost later. The general costs for the main three TLDs per year are $13.98 for .com and $12.98 for .net and .org. Namecheap is known to be one of the least expensive domain registration services. Introductory one-year rates for popular business domains are between $2.88 (.online) and $49.98 (.store). Common domain extensions are priced at $12.98 (.net and .org) and $13.98 (.com and .club). Please note that prices may vary and it's always best to check the latest prices on the Namecheap website.

To get in touch with Namecheap support, there are two main methods. The first is through live chat. Visit the Namecheap website and click on the chat button at the bottom right corner of the page. You can choose to log into your account or provide contact details. Type in your query and wait for the support agent to join the chat. The second method is through ticket support. Visit Namecheap’s website, click on the CONTACT US button at the bottom left corner of the page and click on SUBMIT A TICKET. On the SUBMIT A TICKET page, select the department under which your query falls and hit the NEXT button. Fill in your details and query on the next page, and click submit. Please note that Namecheap does not offer phone support.

To transfer a domain to Namecheap, follow these steps:

1. Verify that the domain is eligible for transfer. The domain must have been registered or transferred at least 60 days ago. The domain must be unlocked at the current registrar.

2. Prepare the domain for transfer. Remove the Registrar lock you may have set for added security. Obtain the Auth/EPP code from the current Registrar.

3. Submit the transfer through your Namecheap account. Once logged in, select Domains from the top menu and select Transfer. Enter your domain name, then click 'Transfer'. On the next page, verify whether the domain is fully ready for transfer and enter the Auth code in the respective field.

4. Monitor the transfer status on your Namecheap account. The transfer can take up to seven days to complete. You will receive an email confirmation when it is done.

Please note that a domain transfer does not imply automatic DNS change. The nameservers for your domain will remain the same after the transfer and are not automatically changed to Namecheap DNS. If your domain is using the default DNS of your previous registrar, they will delete the domain from their DNS zone shortly after the transfer completion which will result in downtime of your website and/or email. If you need to perform any urgent DNS changes, make sure to do it before the transfer starts. Otherwise, you will be able to do it only upon the transfer completion.

Cryptocurrency payments on Namecheap are secure. Namecheap accepts Bitcoin as a payment method, in addition to PayPal, Visa, Mastercard, and American Express. Bitcoin is a decentralized P2P currency that enables instant payments. Namecheap has been accepting Bitcoin payments since 2013. In 2020, Namecheap announced new Bitcoin payment support through BTCPay, an open-source and self-hosted cryptocurrency payment processor. This move underscores Namecheap’s commitment to personal data privacy and online security for all its customers. Namecheap will also continue to accept payment through BitPay. So, customers have the option of paying for Namecheap products and services through BTCPay or BitPay. Please note that BTCPay payments are non-refundable as the service does not offer refunds. Namecheap accepts payments through BTCPay as account balance deposits. Only Bitcoins are accepted through this method.